Pipeline · Bill → Law
Step 1
Introduced
Jul 19, 2023
Step 2
Referred
Jul 19, 2023
Financial Services
Step 3
Committee
Step 4
House floor
Step 5
Senate
Step 6
Resolve Changes
Step 7
Signed
SummaryCRS Summary
This bill requires creditors to establish a hotline for assisting consumers who are 50 years of age or older to resolve billing errors and mitigate fraud. Consumers who call the hotline must have the option to receive assistance from a live English- or Spanish-speaking individual and not from an automated system.
Timeline · 2 actions
Jul 19, 2023
Introduced in House
Jul 19, 2023
Referred to the House Committee on Financial Services.