Pipeline · Bill → Law
Step 1
Introduced
Dec 7, 2023
Step 2
Referred
Jan 11, 2024
Veterans' Affairs · Ways & Means · Veterans' Affairs
Step 3
Committee
Step 4
House floor
Step 5
Senate
Sep 25, 2024
Step 6
Resolve Changes
Step 7
Signed
SummaryCRS Summary
This bill requires the Department of Veterans Affairs and the Social Security Administration to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 15 minutes. The agencies must also issue guidance to reduce the average wait time to no more than 15 minutes.
Timeline · 13 actions
Sep 25, 2024
Mr. Bost moved to suspend the rules and pass the bill, as amended.
Sep 25, 2024
Considered under suspension of the rules.
Sep 25, 2024
DEBATE - The House proceeded with forty minutes of debate on H.R. 6656.
Sep 25, 2024
On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote.
Sep 25, 2024
Motion to reconsider laid on the table Agreed to without objection.
Sep 25, 2024
Received in the Senate and Read twice and referred to the Committee on Veterans' Affairs.
Apr 17, 2024
Subcommittee Consideration and Mark-up Session Held
Apr 17, 2024
Forwarded by Subcommittee to Full Committee (Amended) by Voice Vote.
Mar 20, 2024
Subcommittee Hearings Held
Jan 11, 2024
Referred to the Subcommittee on Economic Opportunity.
Dec 7, 2023
Introduced in House
Dec 7, 2023
Referred to the Committee on Ways and Means, and in addition to the Committee on Veterans' Affairs, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.
Dec 7, 2023
Referred to the Committee on Ways and Means, and in addition to the Committee on Veterans' Affairs, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.