§9.Technical assistance
This section establishes a technical assistance center to provide covered entities, commercial providers, individuals with disabilities, and the public with information, resources, training, and technical assistance on designing, developing, constructing, altering, or procuring accessible web content and applications in accordance with the ADA and this Act. From amounts made available under section 13, the provision directs the Attorney General, in coordination with the Federal Communications Commission, Secretary of Education, U.S. Access Board, and other agency heads as appropriate, to award competitively at least one grant, contract, or cooperative agreement to a qualified provider. Award decisions must consider input from specified individuals with disabilities (i.e., those who are blind or low-vision, deaf, hard-of-hearing, deafblind, with speech disabilities, physical disabilities including limited manual dexterity, or other disabilities), experts on accessible web content, and the Access Board; input from state/local governments, covered entities, commercial providers, testing entities, and others may also be considered. Authorized activities include responding to information requests on effective approaches and model policies; facilitating information sharing, expert convenings, best practices dissemination, and cost-reduction efforts via technologies such as online discussions and video conferencing; and collaborating with disability organizations, centers for independent living (i.e., consumer-controlled, community-based agencies providing independent living services to individuals with significant disabilities, as defined in 29 U.S.C. 796a), standards bodies such as the World Wide Web Consortium and National Institute of Standards and Technology, the ADA National Network, small business assistance agencies, and disability rights enforcement experts.