H.R. 5345 — Improving Social Security’s Service to Victims of Identity Theft Act

This section establishes a single point of contact at the Social Security Administration for individuals whose Social Security account number has been misused—such as to fraudulently obtain benefits under title II (Old-Age, Survivors, and Disability Insurance), title VIII (special benefits for certain World War II veterans), or title XVI (Supplemental Security Income), or in a manner affecting SSA records or prompting a new account number request—or whose Social Security card was lost in transmission. The single point of contact, consisting of a team or subset of specially trained employees accountable for case resolution, tracks the case to completion, coordinates with other SSA units, and ensures continuity of records and notification to the individual if team members change. The provision takes effect 180 days after enactment.