§201.Office of Public Engagement
This section establishes an Office of Public Engagement within the Pipeline and Hazardous Materials Safety Administration (PHMSA) not later than one year after enactment of the underlying Act. (PHMSA oversees pipeline transportation safety and hazardous materials safety under chapters 51, 57, 61, 601, and 603 of title 49, U.S. Code.)
Prior to establishment, the PHMSA Administrator must seek and incorporate public input—prioritizing individuals without financial interests in pipeline, petroleum, ethanol, or gas industries, including environmental justice communities (i.e., communities with significant representation of communities of color, low-income communities, or Tribal and Indigenous communities that experience or risk higher adverse health or environmental effects)—through in-person meetings and submit to the appropriate congressional committees a summary of input received and its integration into the office. (Thus, the Administrator may provide reasonable compensation to facilitate participation by environmental justice communities.)
The office is headed by a Director appointed by the Administrator, reporting to the Associate Administrator for Pipeline Safety, who may appoint employees and is responsible for: (1) coordinating public assistance—including financial, technical, and educational aid—with respect to PHMSA authorities via proactive, targeted outreach using accessible communications, in-person and online formats, and translations for impacted populations; (2) conducting ongoing public engagement through varied proactive outreach methods (e.g., postings, signage, mailings, canvassing) especially to environmental justice communities and accessible meetings with accommodations such as translation services, virtual options, transportation funding, food, and caregiving; (3) establishing an independent, neutral process to receive, review, process, and follow up on public inquiries, complaints, and allegations regarding PHMSA activities and regulated entities—including cracks and leaks identified by workers or community members—and assisting in their resolution; (4) publicizing how to file such submissions; and (5) coordinating with the Federal Energy Regulatory Commission, state agencies, and others to direct inquiries outside PHMSA jurisdiction.