119th Congress · SENATE BILLBILL

S. 831 — REP VA Act

“A bill to amend title 38, United States Code, to require the Secretary of Veterans Affairs to improve telephone communication by the Department of Veterans Affairs, and for other purposes.”

Armed forces and national security

Introduced Mar 4, 2025

Last action Jul 30, 2025

Pipeline · Bill → Law

Step 1

Introduced

Mar 4, 2025

Step 2

Referred

Mar 4, 2025

Veterans' Affairs

Step 3

Committee

Jul 30, 2025

Reported out

Step 4

Senate

Step 5

House floor

Step 6

Resolve Changes

Step 7

Signed

SummaryCRS Summary

This bill requires the Department of Veterans Affairs (VA) to ensure that any call made to a veteran by a VA employee or contractor regarding VA services or benefits is made from a single, well-known telephone number and uses caller identification that indicates the call is from or on behalf of the VA. The VA must also ensure the Veterans Health Administration has at least one call center in each time zone in the United States to address concerns regarding appointments and referrals for health care.

Provisions · 2 sectionsReported to Senate

2 versions

Reported to Senate · 2 provisions

Timeline · 4 actions

Jul 30, 2025

Committee on Veterans' Affairs. Ordered to be reported with an amendment in the nature of a substitute favorably.

Mar 11, 2025

Committee on Veterans' Affairs. Hearings held.

Mar 4, 2025

Introduced in Senate

Mar 4, 2025

Read twice and referred to the Committee on Veterans' Affairs.